Privacy policy

1. Introduction

At Majestic Lakes Water Inc. (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.majesticlakes.ca] or purchase our products. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when:

• You create an account on our website.
• You purchase products through our website.
• You subscribe to our newsletter or promotional materials.
• You contact our customer service.

Additionally, when you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and how you interact with the site. This information is referred to as “Device Information.”

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To process your orders and deliver the products you purchase.
• To manage your account and provide you with customer support.
• To send you promotional communications, if you have opted in to receive them.
• To improve our website, products, and services.
• To evaluate the success of our marketing and advertising campaigns.
• To comply with legal obligations and resolve disputes.

4. Sharing Your Information

We may share your personal information with third parties who assist us in using your personal information, such as service providers that support our e-commerce operations, like Shopify, or analytics services like Google Analytics. We may also share your information to comply with applicable laws and regulations, respond to a subpoena, court order, or other legal requests for information, or to protect our rights.

5. International Data Transfers

If we transfer your personal information outside of Canada, we will take steps to ensure that such information receives an adequate level of protection, in accordance with this policy and applicable laws.

6. Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising using the links provided in your account settings or through the privacy settings of Google, Facebook, and other providers.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. If you would like us to delete your information from our records, you may request it at any time, subject to certain legal exceptions.

8. Information Security

We implement technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. In the event of a security breach, we will notify you promptly and take steps to minimize any potential harm.

9. User Rights

You have the right to request access to the personal information we hold about you, correct any inaccuracies, and request the deletion of your personal information, subject to certain legal exceptions. You may also withdraw your consent to the processing of your personal information at any time, which may limit your access to some services.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device and help us understand how you use our site. These technologies allow us to:

• Remember your preferences and settings.
• Analyze site traffic and usage to improve functionality.
• Provide you with personalized content and advertising.

You can configure your browser to refuse cookies or alert you when cookies are being sent. If you choose to refuse cookies, some parts of our website may not function properly.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

12. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@majesticlakes.ca or by mail at:

Majestic Lakes Water Inc.
Vancouver, BC, Canada